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The Complaint Process
How do I file a complaint?
How do I file a complaint?

Press the chat button to talk with one of our team members and get help filing a complaint.

Chaclyn Hunt avatar
Written by Chaclyn Hunt
Updated over a week ago

Complaints against the Chicago Police Department can be submitted to the Civilian Office of Police Accountability (COPA). 

COPA is an independent agency that oversees misconduct investigations. They accept complaints online, by phone, and in person.

(312) 743-2672 

1615 W. Chicago Avenue, 4th Floor
Chicago IL 60622

What happens after I file a complaint

After you file a complaint, an investigator will ask you to sign an affidavit, swearing that your statement is true. If you lie in this sworn statement, you may be charged with the crime of perjury, so consider obtaining legal counsel before signing an affidavit. For an analysis of the affidavit policy, please see researcher Bocar Ba’s Going the Extra Mile.

On COPA’s website, there is a detailed explanation of the Investigative Process.

We can help

If you’d like help with the process, please press the the chat button in the bottom right corner, or send an email tp complaints@invisibleinstitute.com.

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